Important update: In order to ensure a seamless transition, we are postponing any changes to our login method until September 20th. Please be on the lookout for more information as the date approaches.  

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Online Help Desk Temporarily Unavailable

The Online Help Desk will be unavailable Sunday, July 25, 12:00 AM through 8:00 AM PDT. All emails and voicemails will be addressed as soon as possible when we re-open at 8:00 AM. We apologize for any inconvenience.

Special Message Regarding Natural Disaster

If extreme weather events or natural disasters are affecting your ability to access or participate in your classes, please contact the Online Help Desk for support or guidance.

COVID-19 Safety and Health Policy

Following the guidance of City, State and Federal agencies, Academy of Art University has developed an in-depth COVID-19 safety and health policy. You can find the complete policy here: https://www.academyart.edu/covid-19-policy

Onsite to Online Resources for Onsite Virtual Students

Onsite Virtual Students, please review what you need to join live online classes Here

Onsite Virtual Instructors New Policies and Procedures

*PLEASE REVIEW*

There are updated policies around scheduling your onsite virtual class meetings in Zoom and communicating the Zoom links to students. Please watch the two brief video overviews below and visit the resource site for more information

Scheduling your Class Meetings in Zoom

Posting Zoom links for students

Onsite Instructor Resources

Need help with Zoom? Contact: onlineoffice@academyart.edu

 

Need Help?

If you are having trouble logging into your online class, please contact the Online Help Desk.

Email: online@academyart.edu
Phone: 1-415-618-3545
Toll-Free Phone: 1-888-431-2787
Help Desk Hours: 24 hours a day, 7 days per week