1-800-544-2787 or 415-274-2222
Information For
In observance of the holiday, the Online Help Desk will be closed starting Thursday, 11/25 at 12:01am PT through Monday, 11/29 at 8am PT. We apologize for the inconvenience. All voicemails and emails will be addressed when we resume our normal coverage. Happy holiday.
The Online Help Desk will be unavailable early Saturday and Sunday mornings, 12:00 AM through 8:00 AM Pacific. All emails and voicemails will be addressed as soon as possible when we re-open at 8:00 AM. We apologize for any inconvenience.
Please check your personal email account for a message from "admissions@academyart.edu" which contains your new account information. The first time you log in, you will need to use the email address and temporary password which are included in that email to set up your Academy login information, create a new password, and to set up multi-factor authentication.
Following the guidance of City, State and Federal agencies, Academy of Art University has developed an in-depth COVID-19 safety and health policy. You can find the complete policy here: https://www.academyart.edu/covid-19-policy
Onsite Virtual Students, please review what you need to join live online classes Here
*PLEASE REVIEW*
There are updated policies around scheduling your onsite virtual class meetings in Zoom and communicating the Zoom links to students. Please watch the two brief video overviews below and visit the resource site for more information
Scheduling your Class Meetings in Zoom
Posting Zoom links for students
Onsite Instructor Resources
Need help with Zoom? Contact: onlineoffice@academyart.edu
If you are having trouble logging into your online class, please contact the Online Help Desk.
Email: online@academyart.edu Phone: 1-415-618-3545 Toll-Free Phone: 1-888-431-2787 Help Desk Hours: 24 hours a day, 7 days per week